Financial Assistance Care Manager

A 73-year-old man called Goodman JFS seeking assistance with his water and electric bills. He and his wife fell behind in payments and their utility services were about to be disconnected. They are both disabled, their income is very low, and they have to buy items that are not covered by their food stamp benefits. His wife has an advanced stage of Alzheimer’s disease and is bed-bound, needing assistance for all her needs. GJFS’ Financial Assistance program made arrangements with the utility companies and committed to pay the bills. When the care manager visited their mobile home, she realized it was in need of repair and a good cleaning. GJFS paid for their home to be cleaned, provided Publix gift cards and gave them a voucher to receive bread from Panera every week for a year. The client was relieved their utility services remained connected and very happy with the assistance they received.