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Financial Assistance Care Manager

March 25th, 2019 - Yolande Wijtenburg

An 80-year-old man who has been a Goodman JFS client for several years lives on a fixed income that barely covers his basic needs. His sight was deteriorating and he did not have the insurance coverage or the money to pay for glasses. GJFS approved his application and agreed to pay for the glasses. When the check was ready, the client said he would come to pick it up and take it to the eye doctor in person. He took the bus but he was a little lost and was going to walk the rest of the way to our office, which was more than two miles away. The case manager said she would bring him the check and asked several questions to verify his identity. Had the client not been able to get to the eye doctor that day with payment, he would have had to wait two more months, and he really needed his glasses. The client says he now wears his glasses all day, every day!

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